Cultural critical incident

It was well worth the efforts involved.

critical incidents examples

Hong Kong people, even though Wwesternized, have the sense of hierarchy. While the results will not show you the complete incident, they will provide a basic description. Many students keep silent during lessons and let the teachers talk. Moreover, professionals are demanded to have an advanced cross-cultural background or experience to deal efficiently with their environment.

Critical incident analysis pdf

Therefore, it is wrong to say Westerners must be talkative. All names have been disguised; the student authors preferred to remain anonymous. The gap between Hong Kong and Western students is mainly due to cultural differences. Choose the best explanation and be prepared to defend your choice. There is hardly any evidence to prove that the Western educational system is a failure. After Professor Ho lectured for half an hour, an exchange student called Natalie suddenly raised her hand. Students in Hong Kong tend to be more reserved and quiet while students in the West are used to playing an active role in the learning process. Intercultural situations are characterized by encounters, mutual respect and the valorization of diversity by individuals or groups of individuals identifying with different cultures. We, local students, thought that the remaining one and a half hours would be passed in silence. The Westerners, like Alison and Natalie, always like speaking. Also, the nature of the project forced them to see situations from different perspectives and to develop a better appreciation of the factors that can impact on Sino-American relations. Take your time to read them; you don't need to read all at once, they are rather small and very easy to read. She did not know anyone in the class, including other exchange students. Back to index Introduction The term critical incident refers to a communication situation, which the participants or one participant consider as problematic and confusing, even amusing. Facilitator's Guide Feedback on responses: This is not a good explanation.

It is not uncommon that Hong Kong students passively listen and take notes when teachers hold all the information and disseminate it to the students Watkins and Biggs, In that way, critical incidents are an important strategy that can be used to highlight differences and potential misunderstandings, which arise out of culture.

Choose the best explanation and be prepared to defend your choice. The impact of the project was obvious and not difficult to understand.

Intercultural communication scenarios

The difference between Western and Hong Kong educational systems affects their students accordingly. There is hardly any evidence to prove that the Western educational system is a failure. We, local students, thought that the remaining one and a half hours would be passed in silence. After a while, Professor Lo saw Natalie and she spoke. The opportunity to think carefully and analytically about a critical situation promotes cross-cultural awareness and accelerates teaching and learning. Whether a person is talkative or not, very much depends on his or her own personalities or environmental background. Choose the best explanation and be prepared to defend your choice. Therefore, we wish you an insightful and pleasant reading. Yet, Westerners regard silence in the classroom as boring and non-interactive. It was well worth the efforts involved.

Facilitator's Guide Feedback on responses: This is not a good explanation. However, Westerners are usually more frank and blunt. Each critical incident is based on a true story, with names changed for privacy reasons. Your aim is to analyse these incidents and to think of them from a viewpoint of different cultures and intercultural communication.

critical incident show

Near the end of the lesson, he mentioned the impact of the project, that pros exceeded cons due to the future economic development of China. Flanagandefines the critical incident technique as "a set of procedures for collecting direct observations of human behaviour in such a way as to facilitate their potential usefulness in solving practical problems and developing broad psychological principles".

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50 Case Studies in Intercultural Communication